case worker

This term describes a professional role centered on advocacy and coordination. It carries a connotation of direct, personalized support, distinguishing it from general social work which may focus on policy or broad community programs. The role is typically associated with government agencies, non-profits, or healthcare systems.

In professional settings, the term is neutral but implies a power dynamic where the worker guides a client through bureaucratic systems. It is frequently used in the context of vulnerable populations, such as refugees, foster children, or individuals experiencing homelessness.