Nota: A tradução desta entrada está atualmente em revisão de qualidade, portanto parte do conteúdo é exibida temporariamente apenas em inglês.
Este verbete ainda não foi traduzido para o seu idioma, portanto o original é exibido abaixo.
guest relations
This term refers to a specialized professional function within the hospitality industry. It carries a connotation of high-touch service and diplomacy, focusing on the emotional and psychological satisfaction of the client rather than just the mechanical provision of a room or meal.
In a corporate structure, it is treated as a collective noun representing a department. While it describes a set of activities, it is typically used as an uncountable noun when referring to the function or the department itself, meaning it does not have a plural form like "guest relationses."