conciliation
conciliation / conciliation
Noun
This term describes the active effort to soothe anger or resolve conflict, carrying a connotation of diplomacy and strategic peace-making. It suggests a softening of positions to reach a middle ground, often implying that one party is making a concession to appease the other. In legal and industrial contexts, it refers to a structured, formal procedure where a neutral third party assists disputants in reaching a voluntary agreement. This distinguishes it from arbitration, where a third party imposes a binding decision.