agency
service business / capacity to act / medium of action
[C/U] Both
pl: agencies
This word operates on two very different planes of existence. In a commercial sense, it suggests a middleman or a professional hub, evoking images of offices, contracts, and delegated tasks. It is the standard term for specialized service providers like travel or talent agents.
Countable when referring to a specific business entity like a real estate agency. Uncountable when discussing the philosophical concept of the ability to act.
Meanings
Nounservice business
A business or organization established to provide a particular service.
"The advertising agency created a viral campaign."