soft skill

This term describes interpersonal qualities such as empathy, communication, and adaptability. It is primarily used in professional, corporate, and recruitment contexts to distinguish these human-centric abilities from "hard skills," which refer to specific technical knowledge or certifications.

In a hiring context, the term carries a positive connotation of versatility and emotional intelligence. While "hard skills" get a candidate an interview, "soft skills" are often what secure the job or lead to promotions, as they determine how well an individual fits into a company culture.